C a s a T i d e s

Website Terms & Use

1. Introduction

These terms and conditions outline the rules and regulations for the use of Casa Tidees' Website, located at www.casatides.com, and our services. By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Casa Tides if you do not agree to all of the terms and conditions stated on this page.

2. The Basics

Casa Tides, located in Panama City, Panama, offers software as a service (SaaS) solutions, including but not limited to support technology services, AI technology, and more. These services are provided under the conditions laid out below.

3. User Responsibility

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must not use our website or services in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of Casa Tides or in any unlawful, harmful, or fraudulent manner.

4. Intellectual Property Rights

Unless otherwise stated, Casa Tides and/or its licensors own the intellectual property rights for all material on Casa Tides. All intellectual property rights are reserved. You may view and/or print pages from www.casatides.com for your own personal use subject to restrictions set in these terms and conditions.

5. Service Provision

Casa Tides reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees, are subject to change upon 30 days notice from us.

6. Warranties and Disclaimers

Casa Tides provides its website and services "as is," without any representations or warranties, express or implied. We do not warrant that:

  • The website or our services will be continuously available, or available at all; or
  • The information on the website is complete, true, accurate, or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, or medical matter, you should consult an appropriate professional.

7. Limitation of Liability

In no event shall Casa Tides, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract, tort, or otherwise. Casa Tides, including its officers, directors, and employees, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

8. Termination of Use

Casa Tides may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms and Conditions. Upon termination, your right to use the Service will cease immediately.

9. Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Panama, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Panama for the resolution of any disputes.

10. Changes to the Terms

Casa Tides reserves the right to revise these terms and conditions from time to time. The most current version of the terms will govern our relationship with you. We will try to notify you of any significant changes, but it is your responsibility to check this page periodically for changes.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us via email at info@casatides.com.

12. Miscellaneous

These Terms and Conditions, together with Casa Tides' Privacy Policy and any other legal notices published by Casa Tides on the website, constitute the entire agreement between Casa Tides and you in relation to your use of this website and our services. Any rights not expressly granted herein are reserved.

Privacy Policy

This Privacy Policy applies to our website located at www.casatides.com, which is owned and operated by Casa Tides, based in Panama City, Panama. This policy describes how we collect, use, process, and share the information of individuals who visit our website or use our services.

Information We Collect

Personal Information: This includes information that you voluntarily provide to us, which identifies you personally, such as your name, email address, telephone number, and any other contact or authentication data that you choose to provide us when you register for an account, sign up for our newsletters, purchase a service, or interact with our customer support.

Usage Data: We automatically collect information when you visit our site or use our services, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How We Use Your Information

Personal Information: This includes information that you voluntarily provide to us, which identifies you personally, such as your name, email address, telephone number, and any other contact or authentication data that you choose to provide us when you register for an account, sign up for our newsletters, purchase a service, or interact with our customer support.

Usage Data: We automatically collect information when you visit our site or use our services, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

To provide and maintain our service: Including to monitor the usage of our service and manage your account.

To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers, and general information about other goods, services, and events which we offer: That are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: To attend and manage your requests to us.

How We Share Your Information

We may share the information we collect in various ways, including the following:

Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company..

When Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Users: When you share personal information or otherwise interact with public areas of our website, such personal information may be viewed by all users and may be publicly made available outside the website in perpetuity.

Legal Basis for Processing Personal Information

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it. We process personal information on the following bases: with your consent; where the processing is in our legitimate interests and not overridden by your rights; where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into such a contract; or where we have a legal obligation to collect personal information from you.

Your Data Protection Rights

You have the following data protection rights:

To access, correct, update, or request deletion of your personal information. Casa Tides takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in Panama.

Contact Information

If you have any questions or concerns about our use of your personal information, please contact us at: info@casatides.com

Cookies policy

What are cookies?

Cookies are small text files sent to your computer or mobile device when you visit a website. They are unique to your account or your browser. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie, to develop a record of the user’s online activity. Cookies on our site may be delivered in a first-party (set by the Casa Tides website) or third-party (set by another website) context and may also be set in association with emails you receive from us.

How does Casa Tides use cookies?

We use cookies and other technologies to ensure everyone who uses Casa Tides has the best possible experience. Cookies also help us keep your account safe. Specifically, we use cookies to:

  • Analyze our web page flow.
  • Customize our services, content, and advertising.
  • Measure promotional effectiveness.
  • Store information about your preferences, allowing us to customize our site according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our site.

What types of cookies do we use?

Essential Cookies: These cookies are essential to provide you with services available through our website and to use some of its features, such as access to secure areas.

Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Analytics and Customization Cookies: These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.

Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

How to control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by setting or amending your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Changes to this Cookie Policy

We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

Contact Information

If you have any questions or concerns about our use of your personal information, please contact us at: info@casatides.com